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eCare Interactive Support Center Application

Case Studies

See how eCare has helped these businesses improve their customer support.

 Legacy Software - With eCare, Legacy Software spends two-thirds less time on training and support than previously. This frees up more time for sales and product demonstrations, also conducted via eCare.

 Newspaper Solutions uses eCare to meet their customers' need for fast, cost-effective problem resolution, since failure to publish even one edition translates into significant revenue loss.

AVA CAD/CAM provides specialist design solutions to the design and textile industries. Three quarters of their customer base rely on the Remote Technical Support option.

 


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